unified.agency is a strategic, full journey marketing agency that focuses on accountable communications. Comprised of 150 people on 5 focused teams (BKV, media +CRM; DRUM, digital strategy and development; Hiccup, content marketing; Resonant Analytics, analytics; & UMarketing, direct + research) across the US, u.a operates as the strategic consultant that brings the different disciplines together into one unified marketing strategy that delivers results. This position is for BKV in Atlanta, GA.
The Help Desk Technician will provide technical support to computer customers needing assistance with account administration (Password resets and account unlocks), distribution of software, hardware and software troubleshooting, and service / support request entries via Help desk tracking system.
This particular associate position is a full-time role, the work schedule is Monday-Friday from 9:30am to 5:30pm.